Effective date: 2026-07-27 · Last updated: 2026-11-07
These Terms of Use (“Terms”) govern your use of the game Melbees: The Secret of
Bees (“the game”), distributed on Google Play (Android), on the
Microsoft Store (Windows) and on the App Store (iPhone). They work alongside our
Privacy Policy, which explains what data the game handles and how
you can delete it.
1. Who we are
The game is provided by Melbees Games, Brazil (“we”, “us”). For any question or
request, write to contact@melbees.games.
2. Accepting these Terms
By using the game you agree to these Terms. If you do not agree, do not use the game. Purchases
are made through Google Play, and Google Play's terms also apply to them. On Windows, purchases
are made through the Microsoft Store, and Microsoft's terms apply
(section 2.1). On iPhone, purchases are made through the App Store, and
Apple's terms and Apple's standard EULA apply together with these Terms
(section 2.2).
2.1 On Windows (Microsoft Store)
In the Windows version, distributed through the Microsoft Store, these Terms apply with these
differences:
The Microsoft Store does the charging, through its own billing system and under
its own terms, on your Microsoft account. The price is the one the Microsoft Store shows.
Cancelling, refunds and the right of withdrawal of section 7 are
requested from Microsoft, which is the seller.
There are no ads. In place of the ad on the continue offer
(section 6), Run and the Daily Challenge also sell a
1-Petal pack, under the same rules as the other bought Petals. In Walk, without
Premium, the only option is to give up.
The automatic 3-day refund of section 6 is Google Play's and does not apply on
Windows. If a Petal purchase does not reach the match, ask Microsoft for a refund or write to
contact@melbees.games.
The Google account and the online leaderboard also exist on Windows (sections
4 and 9), with the same account as on
Android. Your progress does not follow the account: it stays on each device
(section 3). Premium on Windows gives the four benefits of section 5, the
online leaderboard included. The free trial, the renewal and cancelling follow what the
Microsoft Store shows. Under Settings → Account, Manage subscription opens the
services and subscriptions page of your Microsoft account.
Parental control is Microsoft's: Microsoft Family Safety can
require approval before a purchase on the Microsoft Store and limit screen time
(section 10).
2.2 On iPhone (App Store)
In the iPhone version, distributed through the App Store, these Terms apply with these
differences:
Apple's standard End User Licence Agreement (EULA) applies together with these
Terms. Apple's EULA is the agreement the game's App Store page refers to.
The App Store does the charging, through Apple's own billing system and under
Apple's terms, on your Apple ID. The price is the one the App Store shows. Refunds and the
right of withdrawal of section 7 are requested from Apple, which is
the seller.
Premium is a monthly subscription billed to your Apple ID, with a
free week first. The price, the period and the free week are shown on the
Premium screen as the App Store reports them, before you subscribe. Apple decides whether an
Apple ID can use the free week. When it ends, the subscription starts being charged.
It renews automatically every month, unless you cancel at least 24
hours before the end of the current period. Your Apple ID is charged for the renewal
within 24 hours before the period ends.
To manage or cancel, go to Settings → your name (Apple ID) →
Subscriptions on the iPhone and choose Melbees Premium. The game never cancels the
subscription for you, and deleting your Melbees account does not cancel it. Cancelling during
the free week, before it ends, avoids the first charge. Restore purchases, on
the Premium screen or under Settings → Account, recovers a subscription you already have.
Petals are bought on the App Store, in packs of 2 or 5, at the price it shows
beside the Buy button, under the rules of section 6. The automatic
3-day refund of section 6 is Google Play's and does not apply on iPhone: ask Apple for a
refund or write to contact@melbees.games.
The account is optional for the solo game and can be Sign in with Apple or Sign in with Google (section 4); the Duel needs an account. Managing, cancelling, refunds and the free week always
belong to the store where you subscribed.
Parental control is Apple's: Ask to Buy in Family Sharing and
Screen Time can require approval before a purchase and limit screen time
(section 10).
3. The game is free
Every mode is free for everyone: Run, Walk, Daily Challenge and Duel. Run and Walk
have no limit on matches. The Daily Challenge is one attempt a day per difficulty and
language, for everyone.
You need to buy nothing to play. The solo game needs no account and can be played offline. The Duel requires an account and a connection. Your progress stays on your device.
Without paying you get the free set of categories, all the power cards, the same rewards as
any player, the same continue offer in each mode, and the local leaderboard with your own
times.
4. The Google account, which is optional for the solo game
An account is not required to play or to buy. It is for the online leaderboard (section 9), for taking your subscription to another device, from the same store or the other one (section 5), and for the Duel, the mode where you play a friend, which needs an account because your friend sees your nickname and your face.
The account is Google, or Apple on iPhone (section 2.2): there is no e-mail-and-password sign-up. You sign
in under Settings → Account → Sign in with Google, or when the online
leaderboard asks. The game never asks you to sign in on launch. On Windows, Sign in with Google
opens your browser, where Google asks for the account.
Deleting the account: under Settings → Account → Delete my
account, right away. Without the game installed, through the
Delete your account page, and we act within
30 days. This deletes the account, your nickname and portrait and your runs on the
online leaderboard.
Deleting the account does not cancel or refund the subscription and erases
nothing on your device. Deleting the device data (Delete my data) does not
delete the account. They are different actions.
5. Premium, the subscription
Premium is an optional monthly subscription, sold through
Google Play, that renews automatically. It does not buy access to any mode:
everything section 3 lists stays free. While the subscription is active, it
gives four benefits:
Online leaderboard: the global leaderboard of each category and the Daily
Challenge one (section 9).
Premium categories: the categories marked Premium are open.
All skins and themes: they are visual and change nothing in play.
Free continues: one free 5-Petal continue per Run and one per Daily
Challenge, and unlimited continues in Walk.
Premium does not improve your time. In the ranked modes (Run and Daily
Challenge), each Petal received in a continue adds the same time to your final time, whether it
comes from an ad, a purchase or Premium. The cards and the rewards are the same for subscribers
and non-subscribers.
7-day free trial. The price, the period and the trial are shown on the Premium
screen as Google Play reports them, before you subscribe. When the trial ends, the
subscription starts being charged and renews by itself every month, until you cancel. Google
Play decides whether an account can use the trial: an account that has used a trial before
may not get another.
Subscribing needs no account. To recover the subscription, use
Restore purchases, on the Premium screen or under Settings → Account. On
another device, the game asks for the Google account.
Premium follows your Google account, between Android and Windows. A Google
Play subscription counts on Windows, and a Microsoft Store one counts on Android, when you sign
in with the same Google account on both. For that, the subscription must be linked to the
account: sign in with it on the device where you subscribed. Managing, cancelling, refunds and
the free trial always belong to the store where you subscribed: the game names that store and
does not open the other store's page. Using a Microsoft Store subscription on Android may be
turned off if either store requires it; it then still counts on Windows.
Cancelling: whenever you like, in the store where you subscribed: in your
Google Play account's subscriptions or, if you subscribed on the Microsoft Store, in your
Microsoft account's services and subscriptions. Under Settings → Account, Manage
subscription opens that page when you subscribed in this device's store. The game
never cancels the subscription for you, and deleting your Melbees account does not cancel
it.
Courtesy Premium. Melbees Games may give Premium to a Google account as a
courtesy, free of charge, until a date it states (for example, to invited content creators). A
courtesy gives the same benefits as the subscription, is not sold or renewed by any store, and
ends by itself on that date with no charge; it may also be ended earlier. When it ends, what
this section says for a subscription that stops being active applies. Under Settings →
Account, the game shows until when it lasts.
When the subscription stops being active:
the Premium categories, skins and themes lock again, and you go back to the
free set. An equipped skin stops showing, but its record is not erased;
the online leaderboard no longer applies to you: you go back to your local times. The times
you sent to the online leaderboard leave it, because it shows the times of players whose
Premium is active, and they do not come back if you get Premium again; no new time is
accepted on the online leaderboard until then;
you keep everything on the device and everything you have already earned,
such as best times, feats, discovered secrets and settings.
6. Petals and the continue
When the match's Petals run out, the game stops the clock and offers to continue. The options
depend on the mode:
Watch a rewarded ad: it gives 1 Petal (section 8). Android only: on
Windows, a 1-Petal pack is on sale in its place (section 2.1).
Buy a pack of 2 or 5 Petals, in Run and in the Daily Challenge. In Walk there
is no Petal purchase, for anybody.
Premium's free continue, if you subscribe (section
5).
Give up, in one tap, always available.
Each Petal received adds time to what is left of the phase and, in the ranked modes (Run and
Daily Challenge), adds the same time to your final time, wherever it came from.
Bought Petals:
are sold only at that moment, when yours run out. The game has no store;
carry Google Play's price, shown beside the Buy button. Without the price, the button does not
appear;
go into the match at once and are spent in it. They are not kept for another
match, have no cash value, cannot be exchanged for money, and cannot be passed to another
person, another account or another device;
are not a draw: there is no loot box. You know exactly what you are buying,
and nothing bought turns into a draw.
If a purchase is waiting for a guardian's approval, the game says it is pending. If the approval
arrives while the continue offer is still open, the Petals go into the match. A purchase that is
not used on an open continue offer (for example, an approval that arrives after you gave up, a
payment that clears only after the match has ended, or the game closing between the charge and
the delivery) is not delivered to another match on its own, and Google Play refunds it
automatically 3 days after the charge. Before that, if you buy the same pack on a continue offer,
the game delivers that already-paid purchase, with no second charge. That
automatic refund is Google Play's and applies on Android; on Windows, see
section 2.1.
7. Purchases: who charges, cancelling and refunds
Google Play does the charging, through its own billing system and under its
own terms. We never see or receive your payment details. What reaches us is
in the Privacy Policy.
Buying requires no account and asks no age (section 10).
Refunds are requested from Google Play and decided by it, under its policies
and the consumer-protection law of your country.
Right of withdrawal. In Brazil, you have the right of withdrawal of the
Consumer Defense Code (CDC), under the terms of the law. In the European Union and the United
Kingdom, you have 14 days to withdraw from a digital purchase, unless you expressly agreed to
immediate performance and acknowledged losing that right, which Google Play's own purchase
screen presents; the request goes to Google Play, which is the seller.
On Windows, all of this is with the Microsoft Store and your Microsoft account
(section 2.1).
8. Ads
On Android and iPhone, the game shows rewarded ads and, in the Duel, one full-screen ad, served by Google AdMob. There is no banner. The Duel's ad appears after you tap Ready, only for players without Premium, and never when the app opens, during a duel or in the solo game. The Windows version has no ads (section 2.1). The ad prepared for the web Duel is in section 9.1.
The rewarded ad never appears by itself. One is shown only when you tap to watch an ad on the continue offer (section 6), and it gives 1 Petal. If you never tap, you will never see a rewarded ad. Every ad is always labelled as an ad.
An ad is not always available. When none is, the game does not show that option. In Walk,
with no ad and no Premium, the only option is to give up.
The first time an ad is about to be shown, the game asks your age once, with
a Skip button of the same weight. Skipping blocks nothing. What the answer is
for, and what we keep of it, is in sections 5 and
6 of the Privacy Policy.
9. The online leaderboard and fair play
The local leaderboard is free for everyone: your 10 best times on each board
are kept on the device.
The online leaderboard is a Premium benefit: the global leaderboard of each
category and the Daily Challenge one. To send times and see your position, you sign in with
the Google account.
On the online leaderboard you appear under a nickname built from the game's own
pieces: a character and a surname you pick from closed lists, and a number of your
account that never changes, with a portrait you choose among the game's characters. There is
no text field. The public sees only the best marks of each board: rank, nickname, number,
portrait and time.
The online leaderboard needs the internet and our servers. When they do not answer, the local
leaderboard keeps working.
Fair play. Every run sent is re-run on our server, move by move, to confirm the
time is real. You may not alter the game, the app or the data it sends, use software to play for
you or to make up a run, or exploit bugs in the game to get a time. We may remove results
that break these rules.
9.1 The Duel on the web Daily
The Duel is free on diario.melbees.games and daily.melbees.games, with an account, player card and connection. There is no chat, free text, photo or voice. The service rooms.melbees.games receives the card, plays, chosen cards and connection signals to relay them to the other player. It deletes messages when the room ends, in about 30 minutes at most; public list entries expire within 90 seconds of the last renewal. The Privacy Policy, section 9.1, explains the data and the Cloudflare Turnstile verification used to create a room.
You can create a private or public room, always in the day's Daily category and the page's language. When the list is available to browsers, Join shows public rooms in any category and language, including rooms created in the apps. In a public room any player may see your nickname from pieces, card number, face, category, mode, level, language and connection. A private room is not listed.
Switching tabs or minimizing the browser counts as leaving play. The connection is interrupted. After 15 seconds away during the duel, the other connected player wins by walkover. Returning sooner lets you resume the same seat; if both are absent, neither wins.
The web Ready ad is prepared but stays off until AdSense approves. When enabled, AdSense H5 may show a full-screen ad with no reward after tapping Ready: in the first three duels of the day, then less often as you play. Never for Premium, on page opening or during play. It uses the same age question and consent as the Daily's rewarded ad, with equally weighted Watch ad and Not now choices. Refusing an ad or a failed load does not block the Duel. The Privacy Policy, section 2.3, describes cookies, Google's data and how to clear the choice. There are no web purchases, or Duel or ads on portals.
10. Children, teenagers and parental control
Melbees is a general-audience, family-friendly game, and we know that children and teenagers
play it. The version everyone gets is already the version a minor is allowed to have: there is no
chat, no messaging between players, no nickname you type on the leaderboard, no paid random
reward, and no advertising profile built out of what you play.
Age rating in Brazil: not recommended for under 14, for the reason
"In-game purchases", which are Petals and Premium (section 7). The
game's content itself is suitable for all ages, and outside Brazil the rating is for all ages.
The rating is also shown on the game's Google Play and Microsoft Store pages.
There is no age screen at the door, and no age question to buy. Whoever has a
payment method on the Google Play account can buy. The game's only age question comes before
the first ad (section 8).
Players under 18 use the game with the knowledge of their parents or
guardians, who control purchases through Google Play: purchase
approval can require authorisation before any purchase, and Google
Family Link can also set time limits. A purchase waiting for approval shows
in the game as pending (section 6). On Windows, these controls are
Microsoft Family Safety's (section 2.1); on iPhone,
they are Apple's Ask to Buy and Screen Time (section
2.2).
Under Settings, the For parents and guardians page shows the play time on this
device and where those controls are. It asks for no age and sits behind no purchase.
If you are a parent or guardian and believe a child has sent us personal information, write to
contact@melbees.games and we will delete
it.
11. What you send us
The game has no chat and no messaging between players, and the leaderboard has no text field.
Inside the game, the only text of yours that reaches us is what you write on the
Send feedback screen (Settings → Account) and in the per-word report on the
results screen.
Nothing is sent until you tap “Send”.
They exist so you can tell us about a problem, a wrong word, an idea or a compliment, and we
use what you write to deal with what the message describes.
By sending it, you let us use what you wrote to improve the game, without payment. We never
publish what you sent with your name.
Do not write your name, e-mail, phone number, address or any other personal
information there, yours or a child's.
What is sent, how long we keep it (24 months at most) and how to ask for it to be deleted are
in the Privacy Policy.
12. Your licence to use the game
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the game for
your own entertainment. You agree not to: copy, sell, sublicense or redistribute the game;
reverse-engineer or tamper with it; cheat, exploit bugs, or use unauthorized software; or use the
game unlawfully.
13. Intellectual property
The game and its content (characters, art, audio, text, and code) are owned by us or our
licensors and are protected by law. These Terms grant you no rights in them beyond the licence in
section 12.
14. Availability and changes to the game
We may update the game and change rules, content and features, and we may suspend or end the
game or a feature of it.
If a Premium benefit or the game itself ends, we will give notice in advance,
the subscription will stop renewing, and refunds follow the rules of the store where you
subscribed and the law.
The Premium screen lists a benefit only once the version of the game you have already delivers
it. Nothing is promised for the future.
The online leaderboard, purchases and ads depend on the internet and on third-party services,
such as Google's, and may be down for a while. Playing keeps working offline.
If a change does not suit you, you can cancel the subscription at any time in the store where
you subscribed (section 5), and your consumer rights still apply
(section 18).
15. Limitation of liability
We work to keep the game running well, but we do not promise that it will always be available or
free of errors. Your progress is kept on your device only, and we keep no copy of it on any
server: if it is lost, for instance by uninstalling the game or using Delete my
data, we have no way to give it back. To the extent the law allows, we are not liable
for indirect losses caused by using the game. Nothing in this section limits rights that the
consumer-protection law of your country gives you and that cannot be set aside.
16. How to stop using the game
You can stop using the game whenever you like. Delete my data (Settings) erases
what is on the device. Delete my account (Settings → Account), or the
Delete your account page, deletes the account. The
subscription is cancelled in the store where you subscribed (section
5).
17. Changes to these Terms
We may update these Terms; the “Last updated” date will change and, for material changes, we will
say so inside the game.
18. Governing law and venue
These Terms are governed by the laws of Brazil. In consumer relationships Brazil's Consumer
Defense Code (CDC) applies, and you may bring a claim in the courts of the place where you live. If you live in
another country, you keep the mandatory protections of your own country's law. Nothing in these
Terms takes away a right that consumer-protection law gives you and that cannot be set aside by
contract.